Hehe okay today I tried my luck with the cyber case and I got an "epic" weapon. The thing is with yesterday's I also got an "epic" weapon, a Seburo SR with a special skin. I'm pretty sure this one is NOT an SR but I'm fairly certain it said Seburo on it when I won it, but not completely sure. Trying to identify it by the barrel and the only one that matches is the noob sniper rifle we first get, but that one doesn't have any new skins on it. Either way I'm wondering if I got a duplicate weapon because the "armory" +1 won't go away, and if so what are my options? I wouldn't mind the epic operator skin instead.
EDIT: The +1 for the Armory is gone after restarting but I still haven't received a new weapon. I still have 12 weapons. I guess I'll try contacting support.
EDIT 2: Customer service basically helped me determine that I got a duplicate skin, what were the odds of getting the same epic skin twice in a row? Nothing they can do, kinda mad since I spent money on the keys but nothing I can do about it. I hope the devs can fix it so either we don't get duplicate epics or that we can sell them if we do.