Unexpected crash during map loading

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  • VenkmanVenkman
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    edited April 10
    @porcofon thank you for posting this, passing to the team, though they already have this thread. Out of curiosity, when was the last time you updated your OS?
  • porcofonporcofon
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    edited April 10
    Venkman wrote: »
    @porcofon thank you for posting this, passing to the team, though they already have this thread. Out of curiosity, when was the last time you updated your OS?

    21.03.2017 & it looks like I'm up to date.
    L.E. Did a check. Maybe the new Nvidia drivers as I installed the latest version also on 6th
  • VenkmanVenkman
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    edited April 10
    Ok, thank you for double checking on that. I have passed this to the team, as mentioned. Sorry to say, I'm not sure what to do at the moment. The only other temporary fix I can think of is trying to play via the Nexon launcher to see if that fixes your issue? I know that isn't ideal, sorry.
  • porcofonporcofon
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    edited April 10
    And, as we speak, I got a new fresh one :D
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    7X9dZl5.png

    This is the crash report:
    Problem signature:
    Problem Event Name: AppHangB1
    Application Name: GAME.exe
    Application Version: 1.0.0.1
    Application Timestamp: 58d20be8
    Hang Signature: dc14
    Hang Type: 0
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1048
    Additional Hang Signature 1: dc146825e34f6aec933c8aa7f7f35751
    Additional Hang Signature 2: 4b6a
    Additional Hang Signature 3: 4b6a3c627ebda063192ede70b47073e0
    Additional Hang Signature 4: dc14
    Additional Hang Signature 5: dc146825e34f6aec933c8aa7f7f35751
    Additional Hang Signature 6: 4b6a
    Additional Hang Signature 7: 4b6a3c627ebda063192ede70b47073e0

    I have a second account with a lower exp level for playing with my daughter. That one is on Nexon launcher. Never got a crash on that.
  • VenkmanVenkman
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    edited April 10
    Hmmm, ok, do you play on both accounts on the same computer? Wondering if perhaps there is an issue that both are running fairly frequently? Not sure. Thank you for the crash report, that is a huge help to the team.
  • porcofonporcofon
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    edited April 10
    Yeap! both on the same PC (as this PC is for gaming only), but this errors appeared only after the update of both game and Nvidia drivers from April 6th. I use quite rare the Nexon launcher as my daughter stays more in ballet class than in front of her laptop :)
    But, after every crash on Steam, file verification reported 2 or 7 files to be damaged. So I assume that either the update of the game have some sort of incompatibility with my pc, or the new Nv drivers are buggy.
  • VenkmanVenkman
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    edited April 10
    I'm thinking it is probably the drivers, but yea I honestly don't know. Unfortunately we just collect and pass the info to the DEV team, so if we hear anything I will let you know.
  • VenkmanVenkman
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    edited April 10
    P.S. your an awesome Dad (or Mom) for getting your daughter info gaming and GITS!
  • porcofonporcofon
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    edited April 10
    Ty! I'll roll back to the previous driver version to eliminate that possibility. :))
    L.E. Five or six games played and I was forced to exit due to excessive frame loss. Crash @ exit, again. Verified files, 4 failed to validate.
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  • porcofonporcofon
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    edited April 10
    Venkman wrote: »
    P.S. your an awesome Dad (or Mom) for getting your daughter info gaming and GITS!
    Ty!