I'll be honest when I say that I didn't mind 2.o too much, but it had some issues.
But honestly the thing that I think people should consider is how loud all the anti 2.0 people were. Everywhere, here, reddit, steam, etc. Perhaps due to how vocal people were there was an established mentality of "anti GITS" overall, so more people stayed away from it. Again, thats not to say that 2.0 didn't have its problems, but it makes me wonder how turned off people were by all the "negative feedback" with out even plaything the game, or at least come back for the updates.
Feed back can be good, but it can also be bad, especially if people start the witch hunt mentality.